LRTVS NewsWatch corrects its mistakes promptly, openly and in a way readers can see. A news organisation that quietly removes its errors is not being honest with the people it serves.
How to request a correction
Anyone may ask us to correct a published report. Send the request through our Contact and news tips page and include:
- the headline or link of the story;
- the specific statement you believe is wrong;
- what the accurate information is, and any document, recording or official source that supports it.
You do not have to be the subject of the story to request a correction.
What happens next
The newsroom reviews the request against our original source material — the recording, statement or document the report was built on. We aim to respond to every correction request within two working days, and to act on a confirmed error as soon as it is established, without waiting for that deadline.
How we publish corrections
Correction. Where a report contained a factual error — a wrong name, figure, date, place, title or attribution — we fix the text and add a dated note at the foot of the story stating what was wrong and what it now says. The note stays on the story permanently.
Clarification. Where a report was accurate but capable of being misread, or was missing context needed to understand it fairly, we add the context and a dated clarification note.
Update. Where the facts of a developing story have changed since publication, we add the new information with the date it was added. An update is not a correction and is labelled separately.
Retraction. Where a report is wrong in its central claim and cannot be repaired by correcting details, we retract it. The story is replaced with a retraction notice explaining what was published, what was wrong with it, and what we now know. We do not delete the page.
What we do not do
We do not remove a story from the site to settle a complaint. We do not alter a published report silently. We do not correct the written article while leaving an uncorrected broadcast version in circulation — where a factual error went to air on Channel 10 or 16, the correction is also broadcast.
Corrections on video reports
Where the error is in the video report itself and the video cannot be re-edited, the correction is placed prominently at the top of the accompanying article and read on air.
Responsibility
Final responsibility for correcting a report rests with the LRTVS NewsWatch newsroom, not with the commercial or ownership side of Little Rock Television Station Inc. No advertiser, sponsor or affiliated company can require the removal of accurate reporting, and none can prevent the publication of a correction.